At Created Equal Hats, we value your inquiries and are here to assist you with any questions or concerns. Our dedicated customer service team is committed to providing you with prompt and professional support, ensuring that your experience with us is as enjoyable as wearing our stylish hats. Whether you need assistance with your order, product information, or general inquiries, feel free to reach out to us. We appreciate your interest in our patriotic hats and look forward to connecting with you!
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How can I contact Created Equal Hats?
You can reach out to Created Equal Hats by filling out the contact form on our website or by emailing us directly at [email protected]. We strive to respond to all inquiries within 24 hours to ensure you receive the assistance you need promptly.
What is the customer service response time?
Our customer service team aims to respond to all inquiries within 24 hours. We value your time and are committed to providing timely assistance to ensure your satisfaction with our products and services.
Can I return or exchange my hat?
Yes, you can return or exchange your hat within 30 days of purchase, provided it is in its original condition. Please contact our customer service for detailed instructions on how to process your return or exchange efficiently.
What payment methods do you accept?
We accept various payment methods including major credit cards, PayPal, and Apple Pay. All transactions are secure, ensuring your information is protected while you shop with us.
Do you offer international shipping?
Currently, we only offer shipping within the United States. However, we are exploring options for international shipping in the future to serve our global customers better. Stay tuned for updates!
How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number on our website to track your order’s status and estimated delivery date.